Are you looking for a position within a dynamic and innovative Quebec-based company whose high-quality products resonate around the world?
Do you aspire to join an environment where collaboration is at the heart of the corporate culture?
Simaudio is a renowned Quebec manufacturer specializing in high-end audio equipment, synonymous with excellence for over forty years.
We are currently seeking a Sales and Logistics Coordinator.
Reporting to the Chief Commercial Officer, you will work closely with the sales managers and be responsible for the order processing for North American and international markets, including order reception and entry, coordination with the shipping department for shipments, as well as handling credits and returns. You will ensure database updates, coordinate communication with retailers and the accounting department, and provide support for the administrative management of client accounts. You may also assist in drafting communications and coordinating events.
- Order reception and entry
- Coordination with shipping and freight forwarders for order shipments
- Communication of stock levels and manufacturing lead times to partners
- Credits and returns
- Answering retailer and consumer inquiries
- Maintaining up-to-date service databases and reports
- Coordinating retailer communication with accounting
- Drafting certain communications
- Administrative management of client accounts (keeping information up to date, contracts, etc.)
- Management of units loaned to retailers
- Management of units loaned for reviews (shipping, Epicor, etc.)
- Excellent customer service skills
- Strong listening skills
- Excellent interpersonal skills
- Solid skills in organization, priority management, and meeting deadlines
- Good stress and pressure management
- DEC in management, administration, or a related field
- Minimum 5 years of experience in a similar position, in a manufacturing environment
- Knowledge of the high-end audio industry is an asset
- Proficiency in French and English, as most of our clients speaks English or foreign language
